Mustplay believes gaming should bring joy, not problems. On this page, we'll show you how to play responsibly, recognize your own limits, and reach out for help when you need it.
On mustplay, you can set your own daily, weekly, or monthly deposit limit. Limits take effect immediately once set, and any increase requires a 24-hour waiting period.
To clear your head, you can take a break on mustplay for anywhere between 24 hours and 6 weeks. You won't be able to log in during this time, but your account will reopen automatically once the break ends.
If you feel your gaming is out of control, you can apply for permanent self-exclusion on mustplay. Your account can be closed for anywhere from 6 months to 5 years, or permanently. During this period, mustplay will not send you any promotional communications.
On mustplay, you can set a time limit for each gaming session. When your time is up, you'll receive an automatic notification and can decide whether to continue.
On mustplay, you can view a full history of all your gaming activity, deposits, and withdrawals. This information can be incredibly helpful in understanding your own habits.
Mustplay's support team is trained to guide members who are struggling in the right direction. Talk to us in Bangla — no judgment, just help.
Responsible gaming means gambling or betting in a way where you always stay in control — knowing your budget, deciding how much time you'll spend, and keeping gaming as entertainment, not a source of income or a way to escape problems.
Mustplay always says — play, but keep a cool head. A little excitement over a cricket match, a bit of thrill from the slots — that's all perfectly normal and enjoyable. But when the urge to play starts slipping beyond your control, that's when it becomes a problem.
Never chase your losses. That mindset causes more harm than anything else. On mustplay, every game runs independently — a previous loss has no bearing on the next outcome.
Online gaming is relatively new in Bangladesh, but it's growing fast. mustplay wants that growth to be healthy. That's why responsible gaming isn't just a standalone page — it's woven into every part of our platform.
You might wonder — why would a gaming platform tell you to play less? The answer is simple. mustplay believes in long-term relationships. We want you to enjoy mustplay for years to come, stay well, and be happy with your family.
The rise of mobile banking and affordable internet in Bangladesh has made online gaming accessible to many — and that's a good thing. But accessibility doesn't mean there are no boundaries. mustplay sees every member as a responsible adult capable of making their own decisions — our job is to give them the right information and tools to do so.
Responsible gaming doesn't mean stopping altogether — it means playing on your own terms. Before placing a ৳500 bet on today's match, ask yourself: if I lose this, will it affect my family? If the answer is no, go ahead and enjoy the game. If the answer is yes, it may be worth waiting.
Talk openly with your family about your gaming. Playing in secret is never a sign of a healthy habit. mustplay always wants your family life to thrive.
Whenever you start playing unusually long sessions on the mustplay platform, our system automatically suggests a break. It might feel like an interruption, but that's exactly what a responsible gaming platform should do.
Decide in advance how much you're willing to spend on entertainment each month. Play only with that amount — an amount you can afford to lose without it affecting your life.
Decide how long you'll play each day. Set an alarm and stop when it goes off. Use mustplay's session timer to help you stay on track.
Avoid gaming when you're angry, upset, or under the influence of alcohol. Your judgment is compromised in these states.
Review your gaming history once a month. Keep track of how much you're playing and how much you're losing.
If you think there's a problem, don't wait — contact mustplay Support or apply for self-exclusion right away.
1. Do you play more in an attempt to win back money you've lost?
2. Is gaming causing you to neglect your family or work?
3. Are you spending money beyond your budget?
4. Do you feel restless or irritable when you can't play?
Set your daily, weekly, or monthly deposit limit in Account Settings. Takes effect immediately.
Take a break for 1 day to 6 weeks. Your account will reopen automatically when the period ends.
To close your account long-term or permanently, please contact Support.
A full, detailed history of your gaming activity is available in your account.
Responsible gaming starts the moment you join mustplay. During registration, we verify your age, clearly state the 18+ rule in our terms, and inform new members about our responsible gaming tools.
Many people in Bangladesh game on their phones during commutes or downtime — and that's perfectly normal. But easy mobile access is no reason to lose track of your limits. mustplay's responsible gaming settings are right there in the app menu, easy to find whenever you need them.
We understand that family pressure, job uncertainty, or other life challenges can sometimes lead people to spend more time gaming. mustplay never judges you for that — we're here to support you.
Gaming should never be a way to pay off debt. Expecting a regular income from gambling or betting is simply not realistic. On mustplay, winning is possible — but so is losing.
When responsible gaming is practised properly, mustplay can simply be part of your regular entertainment — like going to the cinema once a month or dining out. The key is perspective: it's entertainment, not a way of life.
Mustplay always operates with full transparency. Our games are tested and outcomes are determined by a Random Number Generator (RNG) — no manipulation whatsoever. That said, luck won't always be on your side, and it's important to keep that in mind.
Enjoy mustplay by knowing your limits, sticking to your budget, and putting your family first.